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The New Year is just around the corner and while we know we’re all anxiously waiting for the Holidays to start and to log-off from work and business for a few days, before you shutdown your computer and send that last email, it pays to spend some time planning for the year to come.
As you are wrapping up 2017, it’s time to start thinking about 2018 and how you will position your business for success.
Check and update your website
First impressions matter, and in today’s business world your company website is, most of the time, the first impression that potential clients or partners get from your company.
Take a look at your website, browse around it, read through the content: is it giving a good impression of your business and what you do? What about the design, the speed, and the ease of use? When it comes to search engine and websites, things are constantly changing, so it’s important that you make sure that your website is up to date, that the design is desktop and mobile friendly, and that the copywrite is SEO friendly.
Embracing chatbots
Though chatbots have been around now for a few years, they haven’t yet been widely adopted by small and medium-sized businesses. If you do some research, you will find that chatbots are a ubiquitous part of the operations of large businesses.
Chatbots can greatly help position your business in 2018 as they are a useful tool to improve customer service, to reduce costs, and to solve problems quickly. Chatbots, are also capable of gathering valuable information and data that can later be turned into insights that can help you adapt and innovate your services and products.
Have a solid support system
By a solid support system, we mean a top-of-the-line back office team that can help your business grow and succeed by allowing you to focus on larger-scale projects and having a dedicated team that is in charge of daily operations and management tasks.
Small and medium-sized businesses often don’t have the necessary cash-flow and resources to hire a full time back office management team, which is why serviced workspaces can be a great solution. These workplaces, asides from offering modern and tech-enabled work space, they also offer the support system that most companies need. Serviced offices often include perks such as mail handling, reception services, and phone-answering services. Additionally, by providing a plug-and-play type of environment, businesses don’t have to worry about making sure the printer always has ink, that the coffee is made, that the facilities and all areas are cleaned, that ventilation systems get maintenance, etc.
Serviced workspaces vary in size and offering, however they are all flexible in nature, which is why they are able to cater to a wide array of businesses. Choosing a serviced workspace can help you position your business in 2018 as it will empower your team to focus on the important tasks; their time will be better-spent, and the results will prove it.
Check out all of our serviced workspace options in Tennessee, California, Florida, Texas, and Maryland here.
